Troy Clancy Jewellery
MAKE A BOOKING
We are a bustling studio dedicated to creating a wide range of exquisite jewellery, including custom and pre-drawn bespoke designs. For walk-in clients, we strive to accommodate you promptly if we have availability. However, if we are fully booked for the next few hours, we are happy to schedule an appointment for the next available time later in the day.
Please note that while we are not Tiffany & Co, our talented artists and jewellers are constantly immersed in the art of designing and handcrafting jewellery. If your design requires careful preparation or if we are assisting another client, we kindly ask for your patience. Rest assured, we will make every effort to attend to your needs as soon as possible.
For most smaller jewellery designs, we can typically provide on-the-spot consultations and discussions. Larger pieces may require up to 48 hours for design. In the case of engagement rings, wedding rings, or other significant bespoke jewellery, we first recommend scheduling a "jewellery Design Appointment." This allows our artists and jewellers to allocate dedicated time to design your piece and ensure all gemstones are prepared for your viewing and approval. Following the initial appointment, a subsequent booking will be necessary for the design phase.
To ensure a seamless experience, we encourage you to contact our studio in advance via phone or email to pre-arrange appointments. This helps avoid any potential disappointment if we are fully booked and unable to assist you immediately.
At Troy Clancy Bespoke Jewellery, we look forward to collaborating with you and creating a unique jewellery piece that becomes a cherished addition to your collection.
Request a Jewellery Design Appointment
To request a jewellery design appointment for a unique, handcrafted piece of jewellery, we invite you to schedule a consultation with one of our highly talented artist/master jewellers who specialise in your desired style.
To arrange a meeting, simply click the "Book In" button located at the bottom right of our "Contact" page. Our appointments are free-of-charge, half-hour sessions dedicated to planning and discussing all the intricate details of your design. During this commitment-free consultation, we can explore your vision and determine if proceeding with a bespoke jewellery creation aligns with your preferences. Rest assured, there is absolutely no obligation or pressure to commit. We genuinely enjoy engaging with the public, sharing our passion for jewellery and gemstones.
Should you decide to proceed with a jewellery design appointment with our artist/jeweller, a deposit of $400 is required to secure the booking. This deposit ensures that the artist/jeweller will personally draw your design and present you with a selection of exquisite gemstones to choose from. Please note that our custom drawings are provided at no additional cost and are fully integrated into the final price of your jewellery. There are no hidden fees or charges.
In preparation for your jewellery design appointment, our artist/jeweller will diligently complete the drawings before your scheduled session. Given our demanding drawing and working schedule, it is our studio policy to present the drawings on the day of your appointment. We believe that discussing any potential changes in person, either during a subsequent consultation or on the day of the appointment, facilitates a more effective and tailored experience. Rest assured, minor adjustments to the design can be easily accommodated.
We are committed to collaborating with you for as long as it takes to achieve your desired outcome. If necessary, we are more than happy to engage in multiple consultations and work on your design together until we achieve perfection. Occasionally, a second or even third consultation may be required to finalise the design. We want you to feel completely satisfied, and all consultations and drawings are provided to you free of charge.
We are dedicated to delivering an exceptional experience, ensuring that your journey toward a one-of-a-kind jewellery piece is seamless and enjoyable.
When you book in for your jewellery design appointment, we ensure transparency by providing you with an exact fixed price.
To secure your jewellery design appointment, we require a deposit. Please note that this deposit is non-refundable, as we dedicate this time exclusively to you and your booking. We kindly request that you are confident in your decision when making the booking. Rest assured, the deposit amount will be deducted from the final price of the exquisite jewellery we create for you.
For a seamless and hassle-free experience, book your appointment today and let us bring your unique jewellery design to life.
Booking Terms & Conditions
At Troy Clancy Jewellery, we kindly request that you make every effort to arrive on time for your scheduled jewellery design appointment, for which a deposit has been made. As a highly sought-after studio with busy artists/jewellers, punctuality is greatly appreciated.
In the event that you need to reschedule or cancel your appointment, we require a minimum of 1 week's notice. If you reschedule or cancel within 72 hours of your appointment, your deposit will be subject to a deduction of $100 for the allocated appointment time. Failure to provide any notice and missing the appointment will result in the forfeiture of your deposit, and a new deposit may be required for any future appointments. We understand that unforeseen circumstances can arise, and exceptions will be considered on a case-by-case basis at the discretion of the studio.
Our commitment to professionalism extends to being punctual, prepared, and ensuring our clients are not inconvenienced unnecessarily. We kindly ask for your cooperation in adhering to the same standards, as it enables us to deliver a world-class jewellery design and manufacturing experience.
Note: This reworded version maintains the essence of the original terms and conditions while providing a more polished and professional tone.